Shipping Policy
Shipping Policy
Store Name: PurseBargains
Website: www.pursebargains.com
Shipping Destination: United Kingdom
1. Shipping Coverage
PurseBargains provides delivery services across the United Kingdom, subject to availability at checkout. Customers are responsible for providing a complete and accurate delivery address when placing an order.
2. Shipping Charges
A flat shipping fee of £10 per order applies to UK deliveries unless otherwise stated at checkout.
All applicable shipping charges will be clearly displayed before the order is completed.
3. Order Processing Time
Our standard order processing time is 1–2 business days following payment confirmation.
During this period, your order is prepared, packaged, and made ready for dispatch.
Business days are Monday to Friday, excluding public holidays. Processing time is separate from delivery time.
4. Delivery Time
Our estimated transit time is 3–5 business days after your order has been dispatched.
Delivery times may vary depending on the delivery location, courier operations, public holidays, or unforeseen circumstances.
5. Estimated Delivery
The total estimated delivery timeframe is:
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Order processing: 1–2 business days
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Shipping and transit: 3–5 business days
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Total estimated delivery: 4–7 business days
These timeframes are estimates and are not guaranteed. We will make reasonable efforts to ensure your order arrives within the stated timeframe.
6. Order Confirmation and Tracking
An order confirmation will be sent to the email address provided during checkout.
Where tracking is available, tracking details will be shared after dispatch. Please allow time for the courier's tracking system to update.
7. Incorrect Delivery Information
Customers are responsible for ensuring that their shipping information is accurate.
If you notice an error in your delivery address, please contact us promptly. Address changes cannot be guaranteed once an order has been processed or dispatched.
8. Delayed, Lost, or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us with your order number.
We will review the situation and assist you with the appropriate next steps.
Your statutory rights under UK consumer law remain unaffected.
9. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us as soon as possible with your order number and relevant photographs, where available.
We will review your request and resolve the issue in accordance with our Returns and Refunds Policy and applicable UK consumer law.
10. Customs Duties and Additional Charges
Any applicable customs duties, taxes, or import charges will be handled in accordance with relevant laws and the shipping arrangements for your order.
Where additional charges may apply, we will provide relevant information as required.
